Privacy Policy

1. Introduction and Scope

CouponSwan, operated by ECO PRIME CZE ("we," "our," or "us"), a French SAS (Société par Actions Simplifiée) registered under RCS Créteil 887 865 574, operates the website located at couponswan.com (the "Service"). This Privacy Policy governs the collection, use, processing, and disclosure of personal information when you use our Service. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This Privacy Policy applies to all users of our Service, including visitors, registered users, and any other individuals whose personal information we may collect in connection with our business operations.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including but not limited to:

• Contact information (name, email address, phone number, mailing address)
• Account credentials (username, password, security questions)
• Profile information (preferences, interests, demographic information)
• Communication data (messages, feedback, support requests)
• Payment information (credit card details, billing address, transaction history)
• Marketing preferences and subscription choices
• Any other information you choose to provide through forms, surveys, or direct communication

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, click patterns, referral sources)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies data
• Log files and server data
• Performance and diagnostic information

2.3 Third-Party Information

We may receive information about you from third parties, including business partners, advertising networks, analytics providers, and social media platforms. This information may be combined with other information we collect about you.

3. How We Use Your Information

We use the collected information for various legitimate business purposes, including:

3.1 Service Provision and Operations

• Providing, maintaining, and improving our Service
• Processing transactions and managing user accounts
• Personalizing user experience and content recommendations
• Facilitating communication between users and merchants
• Providing customer support and technical assistance

3.2 Marketing and Communications

• Sending promotional materials, newsletters, and marketing communications
• Conducting market research and analyzing user preferences
• Developing and implementing targeted advertising campaigns
• Measuring the effectiveness of our marketing efforts

3.3 Legal and Security Purposes

• Complying with legal obligations and regulatory requirements
• Protecting against fraud, abuse, and security threats
• Enforcing our terms of service and other agreements
• Resolving disputes and investigating violations
• Protecting the rights, property, and safety of our users and third parties

4. Information Sharing and Disclosure

4.1 Service Providers and Business Partners

We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, hosting providers, analytics services, marketing platforms, and customer support tools. These parties are contractually obligated to protect your information and use it only for the specified purposes.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. We will provide notice of such transfer and any changes to this Privacy Policy.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, comply with legal processes, or ensure public safety.

4.4 Consent-Based Sharing

We may share your information with third parties when you have provided explicit consent for such sharing, including social media integration and third-party applications.

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection and privacy practices
• Incident response procedures and breach notification protocols

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security and you acknowledge that you provide information at your own risk.

6. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver targeted content. These technologies may collect information about your browsing behavior across different websites and services.

6.1 Types of Cookies

• Essential Cookies: Necessary for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable personalized features and remember your preferences
• Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences, but disabling certain cookies may limit your ability to use some features of our Service.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to your personal information and receive a copy of the data we hold about you in a structured, commonly used format.

7.2 Correction and Updates

You may request correction of inaccurate or incomplete personal information and update your account information at any time.

7.3 Deletion and Erasure

You may request deletion of your personal information, subject to certain legal and operational limitations. We may retain certain information as required by law or for legitimate business purposes.

7.4 Marketing Opt-Out

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We may require verification of your identity before processing your request.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of information and the purpose for which it was collected.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. When we transfer personal information internationally, we implement appropriate safeguards to ensure adequate protection, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our Service is not intended for children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the applicable age limit, we will take steps to delete such information promptly.

Parents and guardians are encouraged to monitor their children's internet usage and help enforce this Privacy Policy by instructing their children never to provide personal information through our Service without permission.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will provide notice of material changes through our Service, email, or other appropriate means. Your continued use of our Service after such notice constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

12. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Service or any privacy-related matters, including but not limited to data breaches, unauthorized access, or misuse of personal information.

Our total liability for any claims arising under this Privacy Policy shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.

13. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law principles. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of France.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiries within a reasonable timeframe and in accordance with applicable legal requirements.